Features
Every tool your removal company needs.
Not a generic CRM with removals bolted on. Every feature is designed for how removal businesses actually work — from the first enquiry to the five-star review.
AI property survey & quoting
Stop spending hours pricing jobs. The customer films a short walkthrough on their own phone, the AI scans every room, identifies items, and returns an accurate inventory in cubic feet — in seconds, not hours.
- Video survey and an instant inventory in under 60 seconds
- Room-by-room breakdown, itemised and editable
- UK volume calibration for accurate cubic footage
- Deterministic pricing engine — no AI hallucinations on price
- WhatsApp or email delivery with eSign acceptance built in
- Quote revisions tracked with a full audit trail
Voice agent for missed calls
When you are on a job and a customer calls, the voice agent picks up, asks the right questions and delivers an instant quote — automatically, around the clock.
- Answers missed calls with a natural-sounding voice
- Guided questions — move date, postcodes, bedrooms, access
- Quote calculated and the lead created automatically
- You get a notification with the full call summary
- Auto-disables if the quota runs low, so no caller is ever stranded
- Recorded and transcribed for your own review
WhatsApp missed-call agent
When a customer calls and you are busy, MoveFlow automatically sends them a WhatsApp message, walks them through a short questionnaire, and delivers an instant price — without you lifting a finger.
- Triggers within seconds of a missed call
- Guided button-flow questionnaire — no free-text confusion
- Instant quote delivered to the customer over WhatsApp
- Lead automatically created in your CRM
- Works alongside the voice agent — covers both phone and WhatsApp
Job planner & crew management
Plan your week visually. Drag jobs onto crews and vehicles, and MoveFlow flags conflicts before they become problems. Your crew get their job sheet on their phone — no WhatsApp groups, no spreadsheets.
- Visual drag-and-drop weekly planner
- Crew and vehicle suggestions based on job size
- Double-booking and conflict detection in real time
- Crew app — job sheets on any phone, works offline
- Proof photos, live status updates and damage reports
- Travel time and distance calculations via UK postcode API
Booking & eSign contracts
Convert a quote to a confirmed booking in one click. Send a digital contract customers sign from their phone in under 30 seconds — no printing, no scanning, no chasing.
- One-click quote to booking conversion
- Digital eSign — works on any phone or tablet
- Emails sent from your own company email address
- Automatic booking confirmation to the customer
- Customer self-service portal for invoices and documents
- Accounting sync with Xero and QuickBooks
Storage manager
If you offer storage alongside removals, MoveFlow handles the entire lifecycle — unit allocation, monthly billing, overdue reminders and QR code labels — all without a separate system.
- Storage unit management with size, location and pricing
- Customer allocation with move-in and move-out tracking
- Automatic monthly invoice generation
- Overdue payment reminders via WhatsApp and email
- QR code labels so crews can see unit details instantly
- Live occupancy dashboard with revenue reporting
Review management & growth tools
Google reviews are the most powerful marketing tool for removal companies. MoveFlow asks for reviews after every job, and gives you an AI toolkit to grow your online presence.
- Automatic review request two hours after job completion
- One-tap Google review link sent by email and WhatsApp
- Review dashboard — track ratings and respond from one place
- AI website audit that analyses your site and suggests fixes
- Embeddable quote calculator widget for your own website
- Lead tracking by source, plus a referral programme
All of this, in one platform.
No per-feature add-ons. No separate tools. One subscription, everything your removal business needs.
£0 today · cancel in one click before day 14.